The Hassler Difference
Company Core Values
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1. Exceeding Expectations
Hassler’s philosophy on customer service is to not only meet expectations but to exceed them. Whether it is your home heating and cooling, improving your indoor air quality, or scheduling a home energy assessment, we are committed to over-delivering throughout your entire journey with Hassler. Hassler knows that getting the job done right today, will lead to customers being our biggest advocates tomorrow.
From our newest team member on up to our leadership and ownership, we are committed to producing the highest level of workmanship - all in an efficient manner. We accomplish this through better training, education, planning, and leadership across all the products and services we provide.
We are committed to holding ourselves and each other accountable to integrity, customer satisfaction, and peak performance. We are unwavering in our commitment to not only talk about the solution, but to be a part of it.
4. Lasting Relationships
Developing long lasting relationships is at the core of our organization. When interacting with a customer or team member, we are committed to building mutual trust and respect. Our reputation is the foundation of the company, and at the end of the day, our word is all we have!
Through a dedication to training, education and leadership, we will continue to grow to remain the leading HVAC and home performance company in Contra Costa, Alameda, and Marin counties. We are continually honing our craft and challenging ourselves to improve who we are as an organization for what we can become.
6. Go Green
We care deeply about the changing climate here in California, and want to help other Californian’s reduce their impact on the environment. Hassler places an emphasis on embracing “Green” technologies and processes whenever possible, and reducing energy use.